Time Cockpit User FAQ

This FAQ answers common questions from time cockpit users. It focuses on everyday product usage and points to role-specific FAQs when a topic depends on permissions.

Note

Looking for developer-specific questions about the API, data model, or customizations? See the Developer FAQ.

Note

Reviewed in April 2026.

Daily Time Tracking

How do I create a new timesheet entry?

In the standard calendar, you can create a timesheet entry in several ways:

  • double-click at the point where the entry should begin
  • click + Add in the calendar toolbar
  • press CTRL + I

Then enter the details in the form and save the entry.

See Also:

How do I copy timesheet entries to another day?

In week or work-week view, you can copy a timesheet entry by drag and drop while holding CTRL.

This creates a copy of the selected entry at the target time.

See Also:

What's the difference between billable and non-billable time?

The billable flag controls whether a timesheet entry is relevant for invoicing.

  • Billable entries can be used in invoicing.
  • Non-billable entries stay in time tracking, but are excluded from invoice creation.

Projects can be billable or not billable, and tasks can also be marked as not billable.

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How do I fix overlapping timesheet entries?

Open the affected day or week in the calendar and edit the overlapping entries.

You can:

  • open the entry form and change begin or end time
  • drag the upper or lower border of an entry in the calendar
  • move an entry by drag and drop

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Can I use time cockpit on mobile devices?

Yes. The web client runs in modern browsers and has a responsive interface for desktops, laptops, and tablets.

If you want quick access, you can also install time cockpit as a Progressive Web App from the browser.

The standard web client requires an internet connection.

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How do I use timesheet templates?

In the standard workflow, templates are created from an existing timesheet entry:

  1. Create and save a normal timesheet entry.
  2. Right-click it and choose Save as template.
  3. Give the template a name.

You can later drag the template into the calendar to create new entries more quickly.

See Also:

Projects, Rates, and Budgets

How do I set up a new customer, project, and task?

If your role includes the necessary permissions, use the standard hierarchy Customer -> Project -> Task.

  • Maintain customers first.
  • Create projects under the customer.
  • Create tasks under the project if you need more detailed tracking.

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How do I track time against project budgets?

If you have access to the project-management views, use Budgetary Control of Projects or Budgetary Control of Tasks.

These standard lists combine timesheet and invoice data and are the main product views for budget review.

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How do I see all time tracked for a specific project?

Use the Timesheets list and filter it to the project and the relevant period.

This gives you the detailed entries behind the project.

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How do I assign hourly rates to customers, projects, or tasks?

In the standard hierarchy, hourly rates can be maintained on customers, projects, and tasks.

  • a customer can define the default rate
  • a project can override the customer rate
  • a task can override the project rate

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Vacation & Absence

How do I request vacation time?

Use User -> Vacation.

You can also create a vacation request from the Time Sheet Calendar. This is especially helpful if you want to choose the dates while looking at your existing entries and visible absence times in the calendar.

  1. Create a new vacation entry.
  2. Enter the relevant dates.
  3. Save the record.

If the approval workflow is enabled, the request is reviewed by the configured approver and you receive a notification after approval or rejection.

See Also:

What's the difference between vacation and sick leave?

In standard time cockpit, they are separate absence types.

  • Vacation counts against vacation entitlement.
  • Sick Leave is tracked separately from vacation.
  • Compensatory Time Off is tracked as a third separate absence type.

All three absence types can also be created from the Time Sheet Calendar and can be recorded either as full-day absences or as hourly absences.

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How do I check my vacation balance?

You can check your vacation balance in two practical ways:

  1. In the Time Sheet Calendar. If your calendar layout shows the sidebar summary, you can see your current balances directly there. In your screenshot, this is the Remaining Vacation value. Depending on your configuration, you can also open additional details from the calendar.

  2. In User -> Vacation. The standard vacation list lets you review your vacation entries and the related history in the same place.

If you do not see either view, check with HR or your administrator because visibility depends on permissions and tenant configuration.

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How long does vacation approval take?

Time cockpit supports the approval workflow, but it does not define a product-wide approval deadline.

Use the vacation list and your notifications to check whether the request is still pending or has already been processed.

See Also:

Billing & Invoicing

How do I create an invoice from timesheet entries?

If you have billing permissions, use Management -> Billing -> Unbilled Timesheets.

  1. Select the relevant unbilled timesheet entries.
  2. Run Create Invoice from the Actions menu.
  3. Enter the invoice details.

This is the standard invoicing workflow described in the billing documentation.

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Can I edit timesheet entries after they've been billed?

Once timesheet entries are assigned to an invoice item or invoice, they become read-only.

If you need corrections after invoicing, review the process with your billing administrator.

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How do I export invoice data to my accounting system?

Use the standard export options for the relevant invoice or list view, or use the Web API if you have a custom integration.

The exact downstream accounting workflow depends on your external system.

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How do I handle partially billed projects?

If you have the necessary permissions, invoice only the selected subset of unbilled timesheet entries for the project.

A practical standard approach is to filter Unbilled Timesheets by project, date range, or another relevant criterion and then create the invoice from the selected entries.

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Account & Settings

How do I change my password?

The exact process depends on how your tenant is configured.

  • If you sign in through Microsoft, use your Microsoft account process.
  • If you use a time-cockpit-managed password, go to https://web.timecockpit.com and click Reset password.

See Also:

What if I have technical problems or can't log in?

First check whether the problem is related to your login method, browser, or permissions. If the issue persists, contact your internal administrator or support@timecockpit.com.

See Also:

Need More Help?

Documentation

Support

  • Email: support@timecockpit.com

Last updated: April 2026.